about us

Company Profile

“FoyoChinaTrip” is a specialized travel company providing fully customized, tailor-made trips for international visitors to China. Since its establishment in 2014 in Chengdu, Sichuan Province, China, we have spent the past 10 years building a comprehensive service network across major Chinese cities, and have served over 1,000 groups of customers from around the world.

We offer a one-stop service, covering itinerary design, transportation arrangements, accommodation reservations, and the accompaniment of English-speaking guides. In particular, for travelers who are too busy to plan their own trips or who place a strong emphasis on travel quality, we propose private tours that value experiences which are not group tours, but instead free, flexible, and truly one of a kind.

In order to earn the trust of more customers, we introduced a “Full Refund Guarantee if Not Satisfied” across the global market starting June 17, 2023.

Team Structure

FoyoChinaTrip is composed of the following four specialized teams:

  1. Customized Travel Planning Team

  2. 24/7 Online Customer Support Team

  3. On-Site Support Team
    (responsible for monitoring crowd conditions at tourist attractions and on roads, as well as verifying hygiene standards and pricing at partner hotels and restaurants)

  4. Guide & Vehicle Arrangement and Service Quality Management Team

In particular, our travel planners and guides are generally recruited locally at the destinations and receive standardized training in accordance with our company’s internal standards. With a deep understanding of regional culture and travel information, they provide attentive and heartfelt service from a local perspective—ranging from restaurant recommendations to efficient sightseeing route planning—to ensure a truly refined travel experience.

Customer Moments

(Published with permission)

Service Network

FoyoTrip is headquartered in Hangzhou, with local offices in Beijing, Shanghai, Chengdu, Xi’an, and Lijiang. All local teams are directly managed in-house, and we also enforce strict service standards for our partner providers, including restaurants and hotels.

  • Hangzhou (Head Office): Oversees the online customer support team and the international marketing and promotion team

  • Shanghai (East China Regional Office): Responsible for arrangements in Shanghai, Jiangsu, Zhejiang, Anhui, and Hunan

  • Chengdu (Southwest China Regional Office): Responsible for Sichuan (Chengdu city, Western Sichuan, and the Jiuzhaigou area), Chongqing, and Tibet

  • Beijing (North China Regional Office): Responsible for Beijing, Hebei, and the three northeastern provinces (primarily Dalian and Harbin)

  • Xi’an & Lijiang Offices: Responsible for arrangements within their respective local areas

Corporate Vision

We aim to eliminate all concerns and inconveniences that international travelers may have when traveling in China, and to provide a travel experience that is easy, reassuring, and at times even smoother than traveling in their home countries.

By making travel in China more accessible and more simple, we deliver deep impressions and new discoveries through China’s beautiful landscapes, rich food culture, historical and traditional heritage, and warm interactions with its people.

Strict Safety Management

Carefully Curated Itinerary Design

Full English Support

Comfortable Transportation Guarantee

Store Information

FoyoChinaTrip Head Office

Location: Hangzhou

CEO: Dong Zixuan

East China Regional Office

Location: Shanghai Branch

Contact Person: Zhao Dezhu

Southwest China Regional Office

Location: Chengdu Branch

Contact Person: Meng Ailing

North China Regional Office

Location: Beijing Branch

Contact Person: Zhu Zhuang